"Andrew and his team are in sync with up-to-date technology. They are always a step ahead in all aspects of the business. Andrew and Nicole or so energetic, enthusiastic and positive. Their status notifications – up to the minute – with their attention to details and documentation. I always felt I could call Andrew or Nicole anytime with questions or comments. Their follow-ups are timely and excellent. Andrew and Nicole really care about having satisfied customers. They work so hard and are on top of things! If I have any future intentions of renting, selling or buying property, I would without a doubt seek Andrew. They are such an effective team!"
Courtney Hansen & Ryan Cooley
"I want to thank you again for everything you did for us. Our house is so much nicer than anything we ever dreamed we could afford. Every day we walk through the rooms in amazement at how wonderful a house it is. We owe so much of it to you and to the unrelenting effort you put forth on our behalf. Ours was not an easy path by any means, but you handled it with incredible poise and determination. You were our buoy when everything was sinking. I can't tell you what it meant to us to be able to rely on you and know that you were taking care of things when everything went to hell... repeatedly. So again, thank you. You are an amazing realtor and person and we were lucky to have you."
"After spending nearly 10 summers in La Jolla on family vacations, I finally decided that it was time to find a place of our own. The agent I worked with at AARE was the perfect agent for me – she understood right away what I was looking for. She was always available to show properties and answered my 1001 questions. Her professional attitude and tenaciousness made it possible for me to purchase my dream home in a relatively short period of time. As I was unable to be physically present during the pre-closing phase and the closing, I needed to be able to rely on as my agent as my eyes and ears. She accomplished numerous tasks on my behalf and never complained. I found her to be an exemplary real estate agent who I could trust. I highly recommend AARE to others who are seeking to purchase or sell property in Southern California!"
Kenny & Lauren Jones
“My husband and I were in the tricky position of selling our townhouse in San Diego while living in Texas. We had been renting it out and when Nicole Mazzola took our listing, she was the most incredible advocate, realtor, quasi-landlord, liaison and friend. She helped counsel us on the steps we needed to take to get the most out of our largest asset. She went way above and beyond the normal expectations of a seller's agent, and in the end, we were able to have a smooth transition for all parties involved. She helped make a potentially complicated sale an incredibly easy experience. From the get-go she heard our needs, did extensive research, and ended up getting us everything we wanted and more. All throughout the process, she was our eyes and ears and she made sure to take care of everything in our stead. Not being able to be there for any of the process could have posed a problem, but Nicole took care of every detail. She answered every question, communicated constantly, and made us feel like our sale was the most important sale. There are not enough kind words in the dictionary to express our gratitude, and our happiness with the job Nicole did for us. Thank you for everything Nicole. Your hard work, confidence, and dedication helped our little family get the most out of our investment and we now are able to invest in our new city and we found our dream house! We will be singing your praises for years to come and recommend you to all of our San Diego friends for their real estate needs!”
Eric & Michelle Zybura
"Both my wife and I agreed that after meeting you that you would be the one to guide us through our purchase. We were both glad you accepted the task. I am sure you face many challenges in your industry mounted with peaks and valleys of emotions your clients and other parties present during the process. At every turn during our purchase you presented yourself and your company with true class and professionalism and we owe you miles of gratitude. Hopefully we will be sitting still for several years, but you have our assurance we will speak very highly of you."
William & Edna Rossi
"You have made buying our new home such a pleasure. We are so thankful to you for finding just the right house for our family. We will cherish this for years to come, you also made buying the home hassle free on our part. When our children are ready to purchase, we will be calling you once again. P.S. We are referring our friends to you!
Scott Heimer & Donna Morris
"We wanted to escape the Northeast to live the California Dream. But for too long, we found the local real estate agents to be a nightmare, not listening to what we wanted. In a chance meeting, Andrew Arroyo Real Estate solved it all, listening to what we wanted and instantly showing it to us. They then made the entire transition painless, handling all of our needs while we were still on the other side of the country. They are extremely bright, astute and dependable. And if any of them were running for office, they'd get our vote in a New York Minute."
Warren & Nancy Asmus
“In our first attempt to contact Vanessa and schedule a date to view prospective properties, she immediately returned our call and quickly worked to begin showing properties in the San Diego area. Her pleasant personality and knowledge about the area and the current real estate market was very helpful to us and made the process much more enjoyable. When the offer was being made, Vanessa was able to persuade the seller to choose our offer over multiple others through old fashion hard work and promoting our profile as buyers in a positive light. Vanessa made the difference in getting the property we wanted. Thanks Vanessa!”
"They take the time to understand who their clients are and what is important to them. We not only now have a great real estate team in our lives, but friends."
William & Consuelo Sebo
Trey Parson & Rich Bauer
"We had a great time working with your team as we searched for our first home in California. The thorough background work made the search much easier by limiting the number of properties that were identified as having potential. We also got to see a variety of neighborhoods which has helped us become more familiar with the area. Although we had a rough spot during negotiations, I attribute it to the stress of moving and changing jobs in such a short period of time. (The long distance negotiation from Arizona didn't help, either.) We look forward to working with your team again. Trey and I have averaged about three years in a house, so it's likely you'll be hearing from us again in a few years. We want our next one to be walking distance to the beach, or better yet, on the beach. Keep your eyes open!"
“Robert did a great job making the home buying experience enjoyable for my wife and I. He definitely understands and offers 'platinum level service' to his clients.”
Daniel & Brenda Tautges
"Running a hedge fund is a demanding job that requires me to travel frequently. Finding a dependable real estate company who I could trust and that shared my taste in luxury real estate has always been a chore. One of my colleagues at my fund referred me to Andrew Arroyo Real Estate. I was amazed at the level of service and results that followed, the benefits go on and on. They were always responsive and service oriented in addition to being innovative and creative, while looking at the real estate market in many ways to meet the needs of their clients. After working with them and spending time with the agents and staff I am pleased to recommend this team unequivocally to anyone who needs service in real estate."
"I was referred to Andrew Arroyo Real Estate in January 2008 by a friend who had worked with the team in purchasing his condo downtown. His recommendation was glowing, but working with them has been a much more amazing experience than I ever could have hoped for. The team at AARE is the perfect trifecta of excellent professionalism, real estate market and process knowledge, and responsiveness that every agent would be lucky to possess (and every potential home owner would be lucky to have closing their deal!) As a novice home buyer, I was patiently educated in every step of the process from learning about HOAs, negotiating purchase price, managing the closing process with escrow, and current downtown market trends. I am an attorney and had lots of questions, and they cheerfully and diligently helped me with each one. The team always responded to my inquiries in a very timely and thorough manner. I received compliments on the agent I was working closely with from both the escrow office and my lender as to her attention to detail and responsible communication with each, with both indicating that they felt her services stood out from other agents they had worked with and that I was lucky to be working with her. I agree! She also thinks outside the box and is very skilled in anticipating my needs, before I even realized I would need or want more information or help during any particular step in the process. Yet she does so in an incredibly gentle and helpful manner and without being overbearing. She is properly assertive when the situation demands (such as in communicating my negotiations to seller's agent) but not overly aggressive in trying to "sell" me on a particular home. She possesses a wonderful intuition in being able to read her clients and their needs and the ability to serve them in a way custom tailored to their particular personality. I usually go by the mantra "If you want something right, do it yourself". She is one of the few people I've come across in life both personally or professionally that I trust implicitly to parse through information, give me what I need to make a good decision, and to protect my interests in the process. It is so nice to be able to rely on a partner like her with whom to navigate the sometimes overwhelming and stressful nature of a home purchase."
Michael & Allena Hyatt
"It was such a pleasure to work with someone who actually listened to our requirements and limited the properties shown to those which would fulfill our needs."
Laura Beiser Goodsell
"I highly recommend this team to anyone needing their service. The seller of our home was not easy to deal with, but they were undaunted and worked hard to get everything that we needed in a timely manner. Because of their persistence, we were able to close our escrow in two weeks. They are so thoughtful and made me feel that no question was too small or petty to ask. I never felt as if they were too busy for me, their patience and kindness is unsurpassed."
"Andrew's continued success with brokering and investing comes as no surprise as they are a direct reflection of his ethics, hard work, and dedication. In 1999 and 2000, Andrew was essential in leading my buyer's agent's team at Re/Max Buena Vista. During this time alone, our successful sales exceeded $100 million, closing more than 450 transactions. Prior to my real estate career, I was a teacher for 20 years. If I had to grade Andrew as an individual, and his performance as a broker, he would certainly receive an A+."
Ted Drummond & Lisa Nunez
"Andrew Arroyo Real Estate is absolutely outstanding! This team made our home buying experience effortless on our part. From our initial telephone conversion, they went out of their way to aid Ted and I with all of our questions and problems we encountered. I have already referred people to them and will continue to do so in the future. There aren't words that express their exceptional, professional, and proficient character. We are so thankful for their hard work and dedication! I believe they are irreplaceable! Many thanks and best wishes for your continued success."
"Many thanks to you. I know I am not buying a big house, but I feel like a rock star with your service. It’s really outstanding. Many thanks again! I don’t think I properly thanked you for all your superb help. I felt you help me almost like a family member or a good friend. I did notice that you prepared the offer on a Sunday, insisted with the agent that we submit it (when they didn’t want it), motivated me to pursue it (even when it didn’t seem likely), research all my concerns (even when they may have been stupid), advised me an negotiated the offer very favorable. Thank you so much! May God bless you. I feel I owe you. If there is ever anything I can do for you please let me know because I would be very happy to do something for you. I thank God for having you helping me here in CA. Many thanks again."
“Robert Sizer dials into his clients. Robert has a unique way of listening to people to understand their needs and to help them discover possibilities that they may not have considered. Robert truly becomes a partner in the experience, making it much more than a real estate transaction – he takes you from the dream of living in a home to the reality of handing you the keys…and more. Whether it’s a matter of days, weeks, or yes, even years, Robert stays the course; he has patience when necessary and a sense of urgency that matches yours. Having now worked with Robert through four real estate “events,” I have come to rely on Robert beyond what others might consider reasonable. Not only does Robert provide expert, knowledgeable, and “inside” information to meet your needs, he brings with him a suite of others, each experts in their respective fields – lender, title, escrow, home inspection, pool maintenance, house cleaner, locksmith, gardener, painter, you name it – no kidding. Robert helps you navigate the treacherous and changing real estate waters to ensure smooth sailing for his clients. I wouldn’t want to do it without him – Robert Sizer delivers!"
“Thank you, Robert, for so many things! You gave us the most wonderful 1st time home buyer experience we could have ever asked for! There was never a time we felt like you were unavailable to answer our questions or put our minds at ease; you were able to guide us through the process and each step we needed to take, to make our dreams come to fruition! You found us the most amazing home that exceeded both of our expectations, and was everything we could have ever asked for and more! Your patience, persistence and professionalism was truly impressive. What stands out the most was when we had our hearts set on a house we loved, and you talked us out of it because you knew it was not the right home for us. You knew that it would have become a money pit for us and noticed ‘red flags’ inside and out of that house that we didn’t even know to look for. That just says it all about you, Robert…It would have been easy for you to let us have what we thought we wanted and make your sale. Instead, you really looked out for us and our future by continually educating us and always having our best interests at heart. You made us feel like we were your only clients every single day. You’ve become a great friend and asset in our lives. I don’t know that we’ll ever be able to make it up to you. You’re an amazing person and an excellent Real Estate Agent – THANK YOU!”
Martin & Debbie Bozlee
"The customer service was great. They went the extra mile to make sure the customer was happy."
John & Nancy Windscheffel
"You made buying our home one of the best experiences of our life! You took care of absolutely everything. From the first day we went looking for homes with you, we felt so confident that we were in the best hands possible. You made it seem like we were the only people shopping for a home and you immediately memorized our needs in a home. We love our house and we love this team! Thank you so much! God Bless You."
"When I came to Andrew Arroyo Real Estate, I was a first-time buyer looking for a small home in Del Mar or Carmel Valley. Though I was shown multiple properties that fit my needs, I fell in love with one of the first homes I toured, and ended up putting in an offer shortly after beginning my search. They were very knowledgeable about the neighborhood, and walked me through the entire process with professionalism and ease; they were always available to address my questions and concerns, regardless of how small or insignificant they were. Most importantly, I knew I could trust Andrew Arroyo Real Estate to not only find exactly what I wanted, but to guide me and provide honest and accurate information regarding the most important purchase of my life. A year later, I'm very happy in my new home, and I have them to thank for it!"
"Some people will say that Location, Location, Location is the most important thing about purchasing Real Estate, but I beg to differ. Honesty, Integrity and Real Estate Knowledge should be paramount and the agent I worked with at Andrew Arroyo Real Estate, Inc. (La Jolla, CA) demonstrates and practices these traits every minute of every day! She was my Buying Agent for my first purchase in San Diego County, which took over 7 months of daily internet searching, weekly walk-through and a multitude of purchase bids. During all our meetings, she was always an extremely joyful and informative individual. Always willing to explain a topic over and over until you understood the subject completely. Always willing to respond to your calls and e-mails immediately any time of the day from anywhere in the WORLD!!! I’m not exaggerating here; I got e-mails back when she was on vacation. She is every centimeter a Real Estate Professional. You can’t ask for a better representative for your Real Estate needs. And to think, I just happened to “Luck Out” one day searching for property on the web and I stumble upon the Andrew Arroyo Real Estate internet property search site, plus I was lucky enough to get her as my representative!
- Need a Real Estate process explained? Call AARE.
- Need help with your loan? Call AARE.
- Need honest insight to Real Estate? Call AARE."
"Thank you so much for your patience, professionalism, and for navigating me through the rough waters. This team was truly a pleasure to work with. Best of luck in all your endeavors!"
Paul & Sandi Halem
"Working with Andrew Arroyo Real Estate has been one of our most pleasant business experiences. In the past four years we have worked with them on five purchases and one 1031 exchange. All of these transactions have been carried out with the utmost professionalism and attention to detail. They have done such a fine job for us we now consider this team a part of our family."
JS & MS
“AARE helped us purchase a magnificent beach house in Southern California. They were incredibly informed, professional and easy to work with. The team was always available to us and instantly attended to all our questions and concerns. We have purchased several properties in California and New Yorkand they were, by far, the best realtors we have ever worked with. We would use them again in a heartbeat!”
Boris & Rima Shusterman
"It was a real pleasure working with this team. Their prompt response to our every need and question was very much appreciated. Their professional conduct and yet very personable approach made all this experience less stressful for us. The house is great! Thank you very much!"
"Although born and raised in San Diego, I spent several years away from the region, in the East for college and graduate school, and then again while working in Asia. When I received a job offer in my hometown, I immediately knew who to contact as began the process of finding and eventually purchasing my first home. Through her role as my agent I realized that Nicole's dedication to clients and exceptional professional competence directly mirrors the other fine personal qualities I came to admire within her. From the early days of previewing, to the close of escrow, and beyond, Nicole extended to me a level of courtesy and attention I never would have expected in my wildest dreams. I only hope that I spend the rest of my time here in beautiful San Diego; Nicole has spoiled me for any other agent and I can't possibly imagine working with anyone else; it would just be a waste of time."
"If you are looking for a North County Real Estate agent, you should really consider Robert Sizer. I don't generally like to give 5 stars for much of anything, but its was virtually impossible for me not to in the above categories based on our experience with Robert this year; selling our old home and purchasing a new one. At the outset, he listened to our hopes and help guide us through the entire process. Robert and his team were nothing short of exceptional in preparing the old home for sale and marketing the property; truly a strong suit. As we locked in on a new home for purchase, he patiently and meticulously interpreted the market conditions and each property's strengths and weaknesses. Robert was a master of each phase of the transaction, and his client's satisfaction is clearly of utmost importance to him. You could hardly ask for a more responsive and caring person to work with, and I trust your experience with Robert Sizer will be as outstanding as ours was."
"As a real estate appraiser for the past 10 years, I have meet hundreds of real estate agents with some being better than others. They are some of the best for a number of reasons. First, they do their job. Whenever I was trying to complete my appraisal, they were helpful and insightful. This team was diligent with providing me with answers I needed to complete my appraisal and best of all they were easy to work with. Their clients are well informed about the real estate transaction, understand what the appraiser does and overall appear pleased with their purchase. It is a pleasure to work with Andrew Arroyo Real Estate because they are organized, diligent, have satisfied clients and are an asset to the real estate industry."
"Most of my friends have heard me say I owe this team everything. As my frustrations were setting in with the complexities of the market, they were able to assess my priorities and effectively steer me into precisely the kind of situation I'd hoped for. I'm all about maximizing value, but also quality of life. It's my perception that my personal happiness and prosperity are significantly improved as a result of their efforts. I'd been through the area I wanted to buy a home in many times, but I realized I did not even begin to understand and appreciate the subtleties of the neighborhoods until after I;d spent some time with them. The kind of history and incite you would have to live in the place for years to accumulate is so essential when coming into a new area to look for property. In terms of interpersonal qualities and style, they are the best. I came to not only appreciate their direct way of communicating, shrewdness and skill, but also the way in which they nurture their relationships. I feel very fortunate to have this team working with me and I'd certainly give them the strongest of recommendations for anyone needing their services."
Craig & Christine Stevenson
"We've dealt with many agents in the purchase and sale of several homes across the US., and the team at Andrew Arroyo Real Estate would rates as one of the top companies, if not the best. We actually came across them by accident but it has proven to be a good experience for us. They are professional, hard working, communicate well, and provided services such as a personalized web site which was valuable. Most importantly, they are honest, and we consider them to be trustworthy. Furthermore, they took time to figure out what we really should see in our search, and weeded out what would not work. They added listings we did not think to include, and in every instance but one, the properties were an exact match. Our experience has been that many agents would try to upgrade us, showing properties that were more expensive than we could afford in the hope we would bite creating more revenue for the agent. They didn't which was refreshing and stayed focused on properties that fit the budget. After having made an offer which was accepted, they kept going, making sure we knew the process, kept us in the loop, and communicated with us constantly which as we learned, is important in California as there is a myriad of forms we needed to be aware of and sign. AARE certainly earned the money they took from this transaction, which I cannot say is the case for many companies we have dealt with. Finally, my wife and I have come to regard them as friends and enjoy being with them. I would highly recommend them to anyone looking for a real estate company."
Pablo & Collyn Montiel
"Before we met this team we were working with someone else. Unfortunately we did not always feel like we were on the same page with them. Our friends told us about Andrew Arroyo Real Estate and after meeting with them we immediately felt very comfortable. They were always willing to meet with us to show us properties and answer any and all of our questions (we had a lot!). They have knowledge and insight beyond their years. Their professionalism is superb and calm demeanors and down to earth personalities made it a pleasure to work with them. Thank you!"
"I have been thoroughly impressed with the services which this team has provided to find a beautiful home for me in Carmel Valley. Their attention to detail and tireless efforts to accommodate my needs over the past few months have made my home buying experience very enjoyable. On rare occasions when someone was not immediately available, other members of the staff were readily available so that any concerns or queries which I had were immediately addressed. I was particularly impressed how the broker got personally involved to lend years of real estate knowledge and expert insight into the housing market in San Diego. This is the kind of teamwork and client friendly approach that makes a business strong and prosperous. Needless to say, this has been an overwhelmingly positive experience. More than that, I feel as though I have gained not only a beautiful home but also a group of new friends at Andrew Arroyo Real Estate. I would like to add that I will confidently recommend them to any friends and/or family with real estate needs. I wish all of you every success in the future."
Nathan L. Mata, Ph.D.
"My wife and I had a wonderful experience working with Andrew Arroyo Real Estate. The agent we worked with was punctual, professional, and very knowledgeable about the neighborhoods that we were interested in. She followed up on items in a timely manner and continuously kept us informed on what was happening each step of the process. We would most definitely work with them again and have already recommended our agent to several friends and clients. Top-notch customer service."Jon & Rebecca Cofinas
Jureyl and Devyn Rola
"As first-time home buyers, we wanted to work with realtors who would not only help us find our first home, but also educate us with the home buying process. The team at AARE did just that! From educating us about the different neighborhoods, to explaining the loan process, to showing us new properties that just came on the market, to referring us to a great Loan Consultant, to meeting us at coffee shops at night to make sure we met various deadlines, they made sure that we felt comfortable and well taken care of every step of the way. We ended up buying a home that was listed as a Short Sale, which many of our friends said to steer clear of because of its long, drawn out process and likelihood of not going through in the end. However, they reassured us that if this was the house we wanted, they would do their best to see that it was ours -- and they did! Even during our move-in phase and even now that we're settled in, they still checks up on us to see how everything's going. For them, it wasn't just about making a sale, it was about making sure they found us a place we could call home. Thank you!"
"I was extremely satisfied with your service. You knew right away what kind of home we were looking for. I flew in from Italy and only had one weekend in San Diego to visit homes and choose a place. You were very helpful and competent in taking me around, finding the right place and closing the deal. I would certainly recommend Andrew Arroyo Real Estate to anyone who is looking for a home in the La Jolla or San Diego area."
Ed & Kathy Marsh
"Upon meeting you, we liked you immediately and found that you were excellent at listening to what we needed and wanted in a home. You were able to accommodated our schedule and showed us everything that was available and suitable in the areas we had designated. Thank you for completely handling every detail for us as we prepared to move from Florida to California and had many details to cover. When we arrived, we picked up the keys, and moved right in! We highly recommend AARE and would use them again! Thank you.""
Sven & Sara Anderson
"Andrew helped my husband and I search for and purchase our first home in 3 weeks! He took the time to listen and find homes that fit our style and budget. He has remained in contact through the years and kept us updated on market changes and homeowner tips. Andrew is passionate about his clients and has created quite a "family." I highly recommend Andrew Arroyo - he has been so great! I am so thankful for all of the hard work he put in to make this happen - We now have a work in progress...Feel free to drop by anytime to see the changes!"
Daryl & Mariela Stacy
"In today's fast-paced world, time is very precious. They not only understand this, but went to great lengths behind the scenes to make sure to maximize the actual time spent with us while out looking for homes, yet they don't make you feel as though you are limited on the amount of time they will spend with you. They actually listened to our requirements and we only saw homes we would actually consider. Past experiences with other realtors would mean telling them our requirements and waste a full day looking at 6 different types of homes so they could get a feel for what we wanted. I always appreciated their honesty and looking out for our happiness. They would somehow find out what it would take to get us into the home we were looking at, and also how to get potential buyers to come up to our selling price. They utilized their experience in photography, knowing which images spoke a thousand words, successfully selling our home. Thank you for your tireless efforts and friendship. God bless you."
Don & Christine Davidson
“After a good friend of ours recommended Robert to represent us for the sale and purchase of a new home, I wouldn't look elsewhere. His professionalism and knowledge was instrumental when it came to receiving the prices we requested for selling and purchasing our homes. This man is not the typical Realtor, he is "YOUR REALTOR." I wish he was in Vegas, the man would outclass anyone out here.”
Kent & Kelly Hodgkinson
"Andrew Arroyo found our vacation home in La Jolla and then found us a buyer when we exited the market. Since then we have been searching for the right home to get back into La Jolla for the duration. Nicole and Andrew are professional agents and transactors as well as good friends who never miss exceeding our expectations. When we buy again it will be with Nicole - she is one smart business agent."
Linda & Shahin Moshref
"We would like to take this opportunity to thank you for your outstanding performance as a professional real estate agent. We were extremely impressed with your many qualities and strengths, which you shared with us not only as a professional but also as a real team player. Many of your beneficial character qualities for which we reaped the benefits are sincerity, high performance negotiation ability, seeing the big picture, and getting the job done completely and on time. Above all, we were most impressed with your ability to build and maintain a pleasant working relationship with us. Please accept our sincere appreciation for a job well done. Thank you and we look forward to working with you again."
"Coming from the East Bay, I expected to spend a long time looking for houses in San Diego. But all it took was one day to find the house of my dreams. The fact that I was sent listings over the internet helped immensely. But the fact that they took the time to pre-view over 15 houses to ensure that they fulfilled all the requirements, that was just incredible. They understood what my needs were, and zeroed in on the homes that had the best chances to please me. In the end it came down to deciding between two houses and I chose the one that I felt best identified with my personal life style. I still can't believe it only took me one day of visiting homes! Also worth mentioning, is the fact that this team is highly qualified and whose sense of professionalism exceeded all my expectations. All my calls and e-mails were promptly answered, and my doubts were always quickly resolved in a pleasing manner. Many say that buying a home is one of the most stressful situations in one's life. Mine was a breeze thanks to Andrew Arroyo Real Estate."
Elizabeth M. Aguiar
"This team was always very considerate and concerned with my many, many questions. They were consistently helpful and returned my phone calls quickly, making all the scary parts of transferring property easier for me. I have their card posted on my desk at work and have made a point to let my colleagues and family know that if they ever need a great real estate team, you're it - Thanks!"
Chris & Cheryl Salmen
"I was extremely happy with the level of service Nicole Mazzola provided me & my family. We were selling our house in a down market, but reluctantly knew we needed to move. She managed my expectations about what prices the market was bearing & helped us develop a strategy to maximize the selling price & minimize the time on the market. She helped recommend someone to help stage the house & move out our clutter. We were amazed when we had 3 offers within 3 days of listing the house & were in escrow within our price range with 1 week of putting the house on the market. Nicole has a document system that made signing all the paperwork over the internet painless & easy to complete fast. We closed escrow early (very rare) because of her attention to detail & great organizational skills. Before we knew it, we had cash in our bank account & were shopping with Nicole for our new place. She did a great job understanding our needs & preferences & then showing us all of the options available. I was very impressed with her knowledge of the local areas & her ability to prepare detailed showing documents & driving efficiently between listings. We found a great house at a great deal with her & are very happy settling into our new home. I would recommend Nicole Mazzola to anyone that is interested in buying or selling a house with no reservations."
"Their experience allows them to understand the dynamics of a real estate transaction. In my sale, they were able to anticipate and avoid potential deal killers by being honest and by keeping the expectations of both parties realistic. They were able to close the deal in a way that was a win-win situation - both the buyer and seller were pleased with the result. In the world of real estate, this team is a breath of fresh air; skilled professionals whom I would recommend in a heartbeat."
Mike & Serena Akinaga
"Thank you for making our first home purchase so easy! You're more than a real estate agent, you're a pro! You were available, had great connections, great tips and industry knowledge - a true professional all the way around! Much appreciated & highly recommended!"
James & Carolyn Clinton
"My wife and I purchased a business in Ocean Beach and needed to relocate to San Diego. After interviewing multiple companies, we decided to work with Andrew Arroyo Real Estate. When buying a home in an area you're not familiar with, knowledge and local expertise is critical. They took the time to get to know us and listen to our requirements. It doesn't matter if you're buying a multi-million dollar estate or a first time home buyer, they make you feel like their most important client."
Bill & Kirsten Cheesman
"We appreciate all the help you provided us when purchasing our first home. You really listened to what we wanted and made it happen. As soon as the opportunity presented itself you were on it immediately. Our home buying experience was very positive thanks to your advice and persistence throughout the deal making process. If it wasn't for your expertise we would not be in the home we are today. You have now successfully located homes for other members of our family and several of our close friends. We have received great feedback from everyone we referred to you. Thank you!"
"The challenges that face a first time home buyer are daunting – particularly for a buyer with exacting requirements and high standards and a lack of tolerance for mediocrity. The team at Andrew Arroyo Real Estate answered the call and did so in a manner truly reflective of the highest standards of professional conduct and business execution. They were diligent, hard working, honest and forthright – everything a client could ask for when trying to find that perfect place in the perfect town. I simply could not have asked for anything more. If only every company were so good at their job!"
"I feel so fortunate that I connected with this team through a personal referral. They blew away their competition when I put them through the interview wringer. From the beginning, they impressed me as professionals yet personable and knowledgeable. I know I made the right decision when I chose to work with them. Thank you for giving me what I felt like was undivided attention. Even at the busiest times, you always took the time to walk me through big and small issues. You were very accessible and responsive which was critical for me with my investments. You quickly gained my trust in your understanding of the La Jolla real estate market and the neighborhoods I was interested in. I was thrilled that you were able to help me take full advantage of the challenging market. Your negotiation strategy proved to be extremely successful. Thank you for a job well done."
Mary Kate Haas
"As first time home buyers we were not sure exactly what we wanted. The team at AARE was patient with us and showed us all our different options. Their easy going attitude and honest opinion helped us get the perfect place for us."
"My husband and I are both teachers at the local high school district in La Mesa and were looking for an honest real estate agent to help us navigate our way through the buying process. We were fortunate to have the opportunity to purchase a home from a family friend, but had no idea how difficult it would be to figure out all of the paperwork! Luckily for us, the team at AARE was ready and willing to help us through the entire process. They spent hours on the phone with myself and the seller to help us come to a mutual agreement on the price of the home. It was so comforting to know that there were people I could call to answer the countless questions I had and give me advice on the most effective way to purchase a home. They were all very professional and made me feel empowered as a buyer. Because of their hard work and dedication, my husband I were able to purchase our new home in just 30 days. It has been a great experience and I would recommend all first-time home buyers to speak with them in order to gain perspective on the real estate market."
"I have bought and sold 10 properties. The agent I worked with at AARE was by far the most helpful real estate agent I have ever worked with. My deal took a year to close (through no fault of her's) and she stuck with me every step of the way, never getting discouraged or leaving me to fend for myself. She was always upbeat and extremely professional…a pure delight. I plan to buy another property in San Diego in the future and will ONLY use her!"
Rob, Kim and Levi Cadwell
"If you are looking for real estate agents who will not quit until you have the perfect home, look no further! The team at AARE is who you are looking for. We found them by accident and I'm so thankful that we did. We had worked with another agent who was very nice, but we just didn't feel like a priority because our price range was a bit less than this agent was accustomed to working with. He still showed us a couple of homes but we just didn't feel like he was a match for us. When we started working with AARE, we were seriously shocked by how helpful they were. We had a 10 month old baby and it was not easy to go and tour homes, so the agent we worked with took it upon herself to find homes that we liked, go and look at them, take pictures and email them to us to see if we liked what she had found. We didn't ask her to do any of this, she just did it. Here's a list qualities we loved about the agent in particular that we worked with: She answered our calls day or night, made us feel like we were her only clients even though we knew we weren't, was very low pressure, spoke up when we liked a home that she found flaws in which proved to us that she wasn't looking to just make a quick sale. The list just goes on and on. I could brag about her for days. I have to tell you that we did miss out on a few homes because we hesitated when she told us to put in an offer and then go see the home because they were flying off the market so fast. We thought it was crazy to place an offer if we weren't 100% sure that we wanted the house. She explained that if we think we like the home, it couldn't hurt to place the first offer on it and then back out if we didn't like it. After all, she was the one doing all of the work, it didn't cost us a dime and it would put us first in line. Well, we didn't listen to her advice right away and had many sleepless nights because we missed out on several wonderful opportunities....we finally learned our lesson. We decided to put all of our trust in her and did whatever she suggested and guess what? We closed escrow on our dream home a few days ago! The moral of the story is to trust the team at AARE and listen to the experts and you too will get your dream home. No, we weren't paid us to write this letter, we genuinely mean every word! They were wonderful to work with!"
"I live in Texas and am fortunate to have experienced Nicole Mazzola and Andrew Arroyo’s professional real estate services for our family’s single family residential property in La Jolla, CA. I was extremely impressed with their marketing process and their superb services. I had requested information on both leasing and selling the property. Nicole and Andrew provided valuable information and addressed all my concerns. Their rapid responses and updates were greatly appreciated. Nicole and Andrew fully understood my desires and I felt comfortable in making decisions based on data provided and their knowledge of the real estate market. I am very impressed with their negotiation skills. They quickly secured a tenant for our property. It was such a comfort working with Nicole and Andrew, especially considering I am out of the State. I look forward to future working relationships with Andrew Arroyo and Nicole Mazzola. I highly recommend Andrew Arroyo Real Estate Incorporated."
Jon & Rebecca Cofinas
"Rebecca and I had a wonderful experience working with AARE. The agent that worked with us was punctual, professional, and very knowledgeable of the neighborhoods that we were interested in. She followed up on items in a timely manner and continuously kept us informed on what was happening through each step of the (short sale) process. We would most definitely work with AARE again and have already recommended them to several friends and clients. Thanks for a wonderful first home-buying experience."
"We were completely satisfied with the way Andrew Arroyo Real Estate handled our real estate purchase. They were professional, and because the firm is smaller than the larger conglomerates in town, we were able to get individual attention from our actual broker and had all of our concerns addressed in a thorough manner. They were both aggressive and realistic. Unlike other unsuccessful purchases we attempted through the large La Jolla firm, they were able to get our offer accepted and at no time did he make representations about our chances that were not fully grounded in facts. Moreover, they helped us through a quick escrow period and followed up with the out-of-town escrow company chosen by the selling bank to make sure that the sale was completed in a timely manner. Finally, if it was not for the aggressive property listing search run by this team, we would have never been made aware of the for sale status of the property that we now own. At the time, we had two other realtors trying to locate a property in this exact price range and location to no avail. Both of these agents were associated with the larger La Jolla firms. In our opinion, there is no comparison in the level of service that we received from this team in our purchase and we will use them for our future real estate needs."
"I was frustrated with having my home in Del Mar on the market for over six months during a tough real estate market and receiving no offers. I decided to take my home off the market when I received a call from John and Andrew at AARE. Although I was tired of a million agents calling, this call was different so I took the appointment. I knew I needed to make the move. After meeting with Nik I realized I made the right decision. I found Nik to be someone that I was more comfortable with than all the other age. Thanks so much for your steadfast attention in selling my home on Seaview in Del Mar and helping me find a new home in the area. The buyer was a direct result of the hard work by Nik, Megan and Andrew. They put together a wonderful presentation of my property that brought results in a timely manner, thanks again to a diligent team."
"I can't thank you enough for your extraordinary efforts in getting the house sold. In all the scenarios I had envisioned, I couldn't have imagined how things actually worked out. What a wonderful strong spirit you all have! Your spirits were so helpful to me as I have a tendency to lapse into cynicism or gain a pessimistic perspective. For all my wavering and anxiety, I always felt confident my interests were being looked after. You kept the sale alive and moving forward under circumstances that would have crushed me. Thanks!"
Al & Susan Henderson
"There isn't anything we would change or suggest you need to improve. We were all very happy and impressed with how you do your job."
"Robert is a consummate professional who is personable but remains focused on the business at hand. He provided a pleasant and efficient real estate transaction for all involved. Most impressive is Robert's ability to provide resources that will help his clients to understand and solve the inevitable "wrinkles" that arise in real estate transactions. He also follows up after the deal is closed and is a partner that stays with you, his client, rather than a facilitator of a single transaction who is gone once the contract is signed."
Richard C. Doyle
"I know if you say too many good things in one statement the words tend to loose there desired affect, however the adjectives and the feelings used to describe their attitude and performance are true and ripe with value. As a first time home buyer the questions and concerns I expressed would have been enough to make anyone wonder if the commission is worth it. Now add a foreclosure, unhelpful selling agents, super ego escrow officers, title concerns and several delays and most agents would have left running for the hills. Not this team, they were there every step of the process. They addressed every situation with the patience of a saint and the concern of a relative. I am happy to recommend them to anyone who is looking to buy or sell a home. I wish everyone was as dedicated as Andrew Arroyo Real Estate. They are the best! Thank you again!"
"Andrew Arroyo Real Estate was a tremendous help during the process when I purchased my first home. Their pleasant and professional demeanor made the process easy and comfortable. They were quite knowledgeable regarding all aspects of the real estate industry and always available to answer a variety of questions. I would definitely recommend this team to anyone who is interested in buying or selling a home."
"Managing a large real estate portfolio is not an easy task. Thankfully, Andrew Arroyo Real Estate has provided me with the support necessary to lighten the load. They have saved me time and money giving me guidance to help me automate parts of my portfolio. They have provided me with a critical layer between myself and other principals which allow me to concentrate on more important projects at hand. Their ability to handle residential, commercial, and international projects was also a relief. I can now rely on one firm to handle any of my real estate affairs. They have proven to be trustworthy, diligent and willing to put in the extra hours to get the deal done."
"I had the pleasure of working with Robert Sizer when a good friend recommended Andrew Arroyo Real Estate. Robert was extremely easy and comfortable to work with during the time we were selling our house. I really appreciated his enthusiasm and dedication. Throughout the entire house selling process which was complicated, long and stressful, Robert was with us every step of the way. He saw us as a team and communicated with us daily. He had a great team of professionals working with him who made everything tolerable and manageable. The housing market is tough these days and I believe that Robert’s professionalism, persistence, enthusiasm, dedication and pride in his work helped us sell our house in the time frame we required and close to the monetary value we requested. I would wholeheartedly recommend and refer Robert Sizer and Andrew Arroyo Real Estate to any of my family and friends."
"Nicole assisted us, who live on the East coast, for two years when we would travel out to the San Diego area to find our retirement home. Throughout the two years, she educated us about different neighborhoods and guided us throughout the process of home purchase. Nicole devoted entire weeks to be with us to see homes when we visited CA --without any pressure. When we were on the East coast, Nicole would call us about homes that might interest us, send us flip videos of the homes we liked on the MLS, quickly respond to our calls, and regularly send us wonderful updates of economic development plans about the area. It never felt that we were across country with three hours difference! Nicole is truly interested in having satisfied clients. On one occasion when we were considering making an offer, Nicole actually reviewed our criteria with us to keep us on track so we would be satisfied with our purchase. She went above and beyond by helping us find a tenant until we make the cross-country move. Nicole still sends us information about new economic developments for the area after our purchase! We would highly recommend Nicole. She went above what was expected and made the process pleasurable. For us, she has become a family member!"
Earl Murphy, M.D.
"This team is personable and dynamic, who fully demonstrates their expertise in all aspects of the real estate market. They have proven to show a sincere commitment to their client. Because the transaction was handled so competently and timely, I was able to focus my attention on other matters. Such thoroughness and professionalism are greatly appreciated."